RealPresence Platform System Administration (RPAD) Level 2 - RPPSAIT203

Location: Varies
Venue: Varies
Dates/Times: Varies
Registration Fee: $3999.00 per student
Provides the knowledge and skills to configure, administer and perform basic troubleshooting on a RealPresence Platform environment.

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 (866) 370-6712 x2010  education@scansourceservices.com

On completion of the training students will be able to:
- Articulate and demonstrate the key features of RealPresence Platform products
- Configure and administer a complete RealPresence solution that integrates RealPresence Collaboration Server (RMX), RealPresence Resource Manager, RealPresence Distributed Media Application (DMA), RSS and various Polycom endpoints deployed in a Microsoft Active Directory environment
- Use appropriate techniques to troubleshoot simple issues for endpoints, RMX, Resource Manager and DMA
- Explain how to find the necessary configuration and troubleshooting information to assist Polycom Global Services in the event of an issue requiring escalation
- Explain how the addition of Polycom RSS and RealPresence Access Director (RPAD) can enhance the functionality and performance of the deployment

Target Audience:
System administrators responsible for daily support and operation of the Polycom RealPresence platform suite of products

-
RealPresence Platform Level 2 Readiness Pre-work *
- Network+ Certification or equivalent knowledge. http://certification.comptia.org/getCertified/certifications/network.aspx
- Fundamentals Series FSIT201 or equivalent knowledge
*Approximately one day of self-paced pre-work from courseware downloaded by the student

Duration:
Four days of classroom training.

Delivery Methodology:
The course will be delivered as instructor-led training in the classroom, with most of the time spent completing hands-on labsT

Materials:
Students will receive a printed study and lab guide for the classroom training.