RealPresence Collaboration Server System Administration (RMX) - RPVCSAIT202

Location: Varies
Venue: Varies
Dates/Times: Varies
Registration Fee: $2000.00 per student
Provides the knowledge and skills to configure, administer and perform basic troubleshooting on the RealPresence Collaboration Server (RMX).

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 (866) 370-6712 x2010  education@scansourceservices.com

On completion of the training students will be able to:
- Articulate and demonstrate the key features of RealPresence Platform products
- Configure and administer a RealPresence solution that integrates the RealPresence Collaboration Server (RMX) and various Polycom endpoints
- Use appropriate techniques to troubleshoot simple issues for endpoints and RMX
- Explain how to find the necessary configuration and troubleshooting information to assist Polycom Global Services in the event of an issue requiring escalation

Target Audience:
System administrators responsible for daily support and operation of the Polycom RealPresence platform suite of products

Recommended Prerequisites:
- RealPresence Platform Level 2 Readiness Pre-work *
- Network+ Certification or equivalent knowledge. http://certification.comptia.org/getCertified/certifications/network.aspx
- Fundamentals Series FSIT201 or equivalent knowledge**
* Approximately one day of self-paced pre-work from courseware downloaded by the student

Duration:
Two days of classroom training

Delivery Methodology:
The course will be delivered as instructor-led training in the classroom, with most of the time spent completing hands-on labs. The labs have been designed to be completed on one set of shared RealPresence platform infrastructure equipment.  Polycom training provides a progressive learning path with courses starting at level one and progressing to level four. This course is categorized as Level 2 and assumes Level 1 knowledge and provides specific details about the deployment and configuration of the solutions with an emphasis on lab exercises to build practical skills.

Materials:
Students will receive a printed study and lab guide for the classroom training