Avaya Aura Communication Manager Administration
Registration Fee: $2495.00
This five-day, instructor-led offering is designed for individuals responsible for administering Avaya Aura® 7.0
Please contact ScanSource at firstname.lastname@example.org for more information on this class.
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Audience: This five-day course is designed for customers, partners, and Avaya associates responsible for the administration of the Avaya Aura® Communication Manager for CM7.
Upon completion of this course, participants will be able to:
Describe the role of Communication Manager (CM) in the Avaya Aura core
Describe the Communication Manager architecture
Describe the role of System Manager for administering Communication Manager
Describe the role of alternative administration interface, such as Avaya Site Administration (ASA)
Describe the purpose of the Communication Manager Dial Plan
Describe the purpose of CM Feature Access (FAC) codes
Define CM Station and User Administration
Define CM Group feature, such as Hunt Groups and Pick-Up Groups
Define CM Call Treatment options, such as call coverage and call forward