Avaya Aura Communication Manager Administration

Location: Varies
Venue: Varies
Dates/Times: Varies
Registration Fee: $2495.00

This five-day, instructor-led offering is designed for individuals responsible for administering Avaya Aura® 7.0

Please contact ScanSource at education@scansource.com for more information on this class.  

 Date Location Time  Registration
February 19 - 23, 2018  Norcross, GA  9:00 am - 5:00 pm ET   Register Now 

Audience: This five-day course is designed for customers, partners, and Avaya associates responsible for the administration of the Avaya Aura® Communication Manager for CM7.

 Upon completion of this course, participants will be able to:

  • Describe the role of Communication Manager (CM) in the Avaya Aura core

  • Describe the Communication Manager architecture

  • Describe the role of System Manager for administering Communication Manager

  • Describe the role of alternative administration interface, such as Avaya Site Administration (ASA)

  • Describe the purpose of the Communication Manager Dial Plan

  • Describe the purpose of CM Feature Access (FAC) codes

  • Define CM Station and User Administration

  • Define CM Group feature, such as Hunt Groups and Pick-Up Groups

  • Define CM Call Treatment options, such as call coverage and call forward