Avaya Training

Check out our lineup of Avaya technical certification classes. Get the industry’s best training from our award-winning, certified instructors. Live instructors lead all classes - start to finish - whether they are virtual, in our training facilities, or brought to your location. Our online registration is quick and easy.   


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  • Avaya IP Office Basic Integration and Configuration 7720K

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $1795.00
    This 5-day, instructor-led class is designed for individuals responsible for the implementation skills they need to customize and administer an IP Office Platform solution. In addition, the course provides the student with the opportunity to practice hands-on configuring of the IP Office system. ...read more
  • Avaya IP Office R10 Server Edition Workshop

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $795.00
          This two-day, virtual, instructor-led course is intended for engineers who will be installing and configuring IP Office Server Edition Systems. The purpose of this course is to provide implementation associates with the skills they need to customize and administer an ...read more
  • Troubleshooting Methodology for Avaya Midmarket Team Engagement Solutions 7820K

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $1795
    This 5-day, instructor-led class is designed for individuals responsible for the day-to-day operation and support of Avaya IP Office™ platform products and those preparing for the ACSS– Avaya Midmarket Team Engagement Solutions or ACSS–IP Office platform credential. ...read more
  • Designing Avaya IPOCC - 3782

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $1225
    This 3-day, instructor-led course focuses on information discovery, designing a solution, and the info documenting/formatting for presentation aspects of a sales engineer's job function. The participant will learn the basics of call centers, contact centers, contact center terminologies, the most i...read more
  • Avaya IP Office Contact Center Implementation and Maintenance

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $3590.00
    This ten-day, instructor-led class is designed for individuals responsible for the installation, configuration, and administration of Avaya IP Office Contact Center - and those preparing for the ACIS – Avaya IP Office Contact Center (ACIS – 7750) credential. ...read more
  • Avaya Aura Communication Manager Admin 5U00051K

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2495.00
    This 5-day, instructor-led course is designed for customers, partners, and Avaya associates who perform day-to-day administration for Avaya Aura Communication Manager. Participants will learn how to perform the primary Communication Manager administrative tasks. Through lecture and lab-work, this c...read more
  • Avaya Aura Communication Manager Admin 2013

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2495.00
    This 5-day, instructor-led offering is designed for individuals responsible for administering Avaya Aura® 7.0 Please contact Scansource at education@scansource.com for more information on this class.    Date Location Time ...read more
  • Avaya Aura Communication Manager and CM Messaging-Embedded Implementation 4U00030K

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2795.00
    This 5-day, instructor-led course is designed for individuals responsible for the implementation of Avaya Aura Communication Manager and Avaya Communication Manager Messaging - Embedded and for those attempting to earn the ACIS - Avaya Aura Communication Manager and CM Messaging - Embedded (ACIS &n...read more
  • Avaya Aura Session & System Manager Implementation, Administration, Maintenance & Troubleshoot 9U01003K

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $5295.00
    This is a live, instructor-led, hands-on equipment course. Students learn how to manage and administer both Session Manager and System Manager, including installation of the Linux operating system and installation of System Platform and Session Manager software. This course combines Avaya Aura Syst...read more
  • Avaya Aura Session Manager for System Administrators 9U00160K

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2795.00
    This five-day, instructor-led course is designed to provide an overview of Avaya Aura Session Manager and System Manager, and the steps required to administer users and network routing policies. IMPORTANT:  This class is only valid for customers on Avaya Aura versions prior to CM7. ...read more